PRIVACY POLICY
At Baby Glow, we value your trust and are committed to protecting the privacy of you and your family. This Privacy Policy outlines how Baby Glow ("we," "us," or "our") collects, uses, and safeguards your personal information when you visit or make a purchase from our website (mybabyglow.com).
Information We Collect
When you interact with our website, we collect certain details to process your orders and provide a smooth shopping experience:
Order Information: When you make a purchase or attempt to make a purchase, we collect information such as your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.
Device & Usage Information: As you browse our site, we automatically collect information about your device, including your web browser, IP address, time zone, and cookies installed on your device. We also gather details about how you interact with our pages and products.
We reserve the right with your consent to correct information you provide to us.
Customer Support Data: Information you provide directly to us when reaching out with questions, feedback, or support requests via email (info@mybabyglow.com).
How We Use Your Information
We use the information we collect to ensure your orders arrive safely and to improve your experience with Baby Glow:
Order Fulfillment: Processing payments, arranging shipping, generating order confirmations, providing invoices, and handling returns or exchanges under our 14-day policy.
Customer Communication: Answering questions, sending shipping updates, and providing support when you contact our team.
Site Optimization & Analytics: Analyzing browsing patterns to improve our website layout, product selection, and user experience.
Email: We use email to correspond only and to send our customers promotions and periodic updates, new product announcements, or special promotions. You can opt out at any time from receiving emails as described.
Sharing Your Information
We do not sell, rent, or trade your personal information. We only share your data with trusted third-party service providers necessary to operate our business, such as:
E-commerce & Payment Platforms: Secure third-party processors (such as Shopify and payment gateways) to handle transaction authorization and online store operations safely.
Shipping & Fulfillment Partners: Postal and courier services required to deliver your packages to your shipping address.
Compliance & Legal Obligations: We may share information if required to comply with applicable laws, respond to a subpoena or legal order, or protect our rights and safety.
Cookies & Tracking Technologies
We use cookies and similar technologies to remember your shopping cart items, remember site preferences, and understand how visitors navigate our store. You can manage or disable cookies through your browser settings, though doing so may affect certain features on our site.
Children's Privacy
While our products are formulated for infants and children, our website is intended solely for parents, guardians, and adult shoppers. We do not knowingly collect or solicit personal information directly from children.
Data Security
We implement appropriate administrative, technical, and physical measures to protect your personal information against unauthorized access, loss, or misuse. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
We take every precaution with the most up-to-date security measures to ensure your information is safe and protected.
Your Rights & Choices
Depending on where you reside, you may have the right to:
- Access, update, or correct the personal information we hold about you.
- Request the deletion of your personal data, subject to necessary record-keeping required for legal or financial obligations.
- Opt out of marketing emails.
Updates to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or for operational, legal, or regulatory reasons. The updated version will be posted here with a revised "Effective Date."
Contact Us
If you have questions about this Privacy Policy, our data practices, or would like to exercise your privacy rights, please reach out to us:
Email: info@mybabyglow.com
Website: mybabyglow.com